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As We're Getting Ready to Reopen Dear Boscov's Customers,
When we closed all stores on March 17th, we thought we'd be closed for two or three weeks. Now, almost two months later, we're just beginning to reopen the first few stores. This has been an unprecedented event, and I know it's created a hardship for our coworkers as well as our customers. Throughout this period, I have been buoyed by the strong support of loyal customers who continue to shop at Boscovs.com and assure us that they'll be there for us when we return. And I want to assure them that we are returning as soon as we can open safely. From the beginning, our first priority has been, and will continue to be, the safety and well-being of our coworkers, our customers and our communities.
We will open incrementally, state by state, county by county, guided by governmental and medical authorities. In the meantime, we have been working to have the appropriate policies and procedures in place to ensure the safety of our customers and coworkers.
With that in mind, we've made a number of changes to make sure that when you're at Boscov's, you feel both safe and comfortable. Some of these changes include:
- Enhanced cleaning procedures, focusing on frequently touched item like carts, hand rails, door handles and bathrooms;
- Required face coverings for coworkers and customers;
- Plexiglass shields at each register;
- Health screenings for all coworkers;
- Social distancing, including limiting the number of people in stores;
- Temporarily modifying or closing high-touch areas in stores;
- Keeping returned merchandise off the sales floor for a period of time; and
- Limiting operating hours and providing dedicated shopping hours for our senior and most vulnerable customers.
I'm very grateful to our loyal customers and coworkers who continue to support Boscov's during these incredibly difficult times. When you come in, some things may look a little different; but some things at Boscov's will never change. You'll always find a vast assortment of products at incredible prices in a friendly and comfortable atmosphere. We look forward to seeing you soon, and in the meantime, please stay healthy and safe.
Thank you for being a loyal customer,
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